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SENIOR BUSINESS ASSOCIATE

POSITION/BUSINESS TITLE:  Senior Business Associate
PROGRAM/DEPARTMENT: Rochester Economic Development Corporation (REDCO)
REPORTS TO: Senior Vice President of Business Development (REDCO)
CCSI SERVICE LINE: Business Management Services
DATE: June 2021
LOCATION: Rochester, NY

ABOUT REDCO: REDCO is a not-for-profit development corporation, dedicated to stimulating and increasing business investment in the city of Rochester, NY. REDCO's purpose is the creation and retention of jobs, as well as providing viable commercial services for city residents.

REDCO provides technical, financial, and other services to support the growth and success of existing businesses, as well as businesses relocating to the city of Rochester.

REDCO’s core values are expected to be demonstrated through behaviors and actions of all staff.  All applicants (internal and external) must also evidence their attitudes/behaviors as part of the application process:
• Economic Inclusion
• Entrepreneurship
• Collaboration
• Mission/Related Investing
• Community and Economic Empowerment
• Community Wealth Building
• Racial Equity

ABOUT THE POSITION: The Senior Business Associate actively pursues and vets new and existing business opportunities and initiatives for REDCO.  50% of the work will be in the field.

ABOUT CCSI: CCSI is contracted by Rochester Economic Development Corporation (REDCO) to provide program management services, including specialized staffing.

SPECIFIC RESPONSIBILITIES INCLUDE: 
Serve as first point of contact for customer relationship management.
Prepare and submit intake forms for new small business contacts.
Originate small business loans.
“Cold call” prospects to self-source new relationships, via phone, e-mail, or knocking on doors.
Contact potential clients to arrange meetings and build rapport.
Research organizations and individuals to identify new opportunities.
Increase value for current customers while attracting new ones.
Find and develop new markets.
Attend conferences, meetings, and industry events.
Establish business growth goals for development team, monitor progress, and and ensure goal attainment.
Peer-train new Small Business Associates to help get them up to speed.
Provide technical assistance and support to small businesses to access technological, financial, and human resources tools to help them grow their operations.
Identify local and regional partners with resources available to small businesses and provide linkages to those resources.
Perform other duties as assigned.
Requirements
REQUIRED COMPETENCIES: To be successful in this position, you will need competence in
Serve as first point of contact for customer relationship management.
Prepare and submit intake forms for new small business contacts.
Originate small business loans.
“Cold call” prospects to self-source new relationships, via phone, e-mail, or knocking on doors.
Contact potential clients to arrange meetings and build rapport.
Research organizations and individuals to identify new opportunities.
Increase value for current customers while attracting new ones.
Find and develop new markets.
Attend conferences, meetings, and industry events.
Establish business growth goals for development team, monitor progress, and and ensure goal attainment.
Peer-train new Small Business Associates to help get them up to speed.
Provide technical assistance and support to small businesses to access technological, financial, and human resources tools to help them grow their operations.
Identify local and regional partners with resources available to small businesses and provide linkages to those resources.
Perform other duties as assigned.

EDUCATION AND EXPERIENCE:
• Bachelor’s Degree from accredited college or university in Business, Marketing, Finance, or related field, or equivalent education and work experience (see CCSI's equivalency chart ).
• Experience in sales, marketing or related field.
• Knowledge in underwriting.
• Demonstrated skill and experience in Customer Service.

ADDITIONAL REQUIREMENTS:
• Valid NYS Driver License and reliable transportation to travel for business.
• Must have or be able to obtain required documentation to be eligible to fly on commercial airlines within the U.S. for business.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

OPERATING PRINCIPLES AND DEMONSTRATED BEHAVIORS:
Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:
• Excellence in Customer Service
• Collaboration
• Honoring People and Their Work
• Individualized Work/Life Integration
• Integrity
• Innovation
• Community Connectedness
• Diversity & Inclusion



DEVELOPMENT DIRECTOR

POSITION/BUSINESS TITLE: Development Director
PROGRAM/DEPARTMENT:  Rochester Economic Development Corporation (REDCO)    
REPORTS TO:  Chief Executive Officer (REDCO) 
CCSI SERVICE LINE:  Business Management Services
DATE:  June 2021
LOCATION:  Rochester, NY

ABOUT REDCO:  REDCO is a not-for-profit development corporation dedicated to stimulating and increasing business investment in the city of Rochester, NY. REDCO's purpose is the creation and retention of jobs, as well as providing viable commercial services for city residents. REDCO provides technical, financial, and other services to support the growth and success of existing businesses, as well as businesses relocating to the city of Rochester.

REDCO’s core values are expected to be demonstrated through behaviors and actions of all staff. All applicants (internal and external) must also evidence their attitudes/behaviors as part of the application process:
• Economic Inclusion
• Entrepreneurship
• Collaboration
• Mission/Related Investing
• Community and Economic Empowerment
• Community Wealth Building
• Racial Equity

ABOUT CCSI:  CCSI is contracted by Rochester Economic Development Corporation (REDCO) to provide program management services, including specialized staffing.

ABOUT THE POSITION:  The Development Director develops and oversees an ongoing fundraising program through cultivating relationships with philanthropic individuals, foundations, and corporate donors.  Candidate actively researches, pursues and submits applications for local, state, federal, national, and philanthropic grants to support advancement the organization.

SPECIFIC RESPONSIBILITIES INCLUDE:
• Works with CEO to create and implement annual Development Plan, including ad campaigns, communication, event planning, and fundraising monitoring/reporting.
• Identifies prospective wealthy individuals, philanthropic and corporate donors; develops strategies to cultivate those relationships.
• Builds, maintains, and monitors network of private and corporate funders.
• Maintains ongoing communications with private and corporate donors; ensures timely and accurate report deliveries to funders.
• Researches potential sources and applies for foundation grants and public funding.
• Collaborates with staff on planning and conducting fundraising events and donor receptions.
• Assists REDCO leadership in strategic planning and annual budgeting.
• Provides high-level, professional services to internal and external stakeholders.
• Fulfills other responsibilities as needed.

Requirements
REQUIRED COMPETENCIES:  To be successful in this position, you will need competence in:
• Extensive knowledge of fundraising strategies and principles.
• Proven track record raising funds from multiple constituents.
• Evidence of managing multiple concurrent projects through to success.
• Knowledge of tax planning principles and techniques that favor charitable giving.
• In possession of existing network of potential donors and funding sources.
• Demonstrated excellent management and supervisory skills.
• Demonstrated excellent communication skills – written, verbal, and presentation.
• Demonstrated excellent interpersonal and collaborative skills.
• Proficiency in Microsoft Office Suite or similar software.

EDUCATION AND EXPERIENCE:
• Bachelor’s Degree from accredited college or university in Finance, Accounting, Marketing or related field required.  [Candidates without degree will be considered if they possess all required skills and experience, as demonstrated through past performance.]
• Five years’ experience in not-for-profit fundraising, or equivalent education and work experience (see CCSI's equivalency chart).

ADDITIONAL REQUIREMENTS:
• Valid NYS Driver License and reliable transportation to travel for business.
• Must have or be able to obtain required documentation to be eligible to fly on commercial airlines within the U.S. for business.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

OPERATING PRINCIPLES AND DEMONSTRATED BEHAVIORS:
Ability to demonstrate, understand and apply our workplace values through behaviors and actions. These operating principles are expected of all employees in all roles. All applicants (internal and external) must evidence their attitudes/behaviors as part of the application process:
• Excellence in Customer Service
• Collaboration
• Honoring People and Their Work
• Individualized Work/Life Integration
• Integrity
• Innovation
• Community Connectedness
• Diversity & Inclusion

If you are interested in applying for this position, please apply through CCSI at: Coordinated Care Services, Inc. (CCSI) - Development Director (paylocity.com)

 

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55 - 57 St. Paul Street
Rochester, NY 14604
(585) 921-0500